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Book direct

The rate is the same.
The stay is better.

Rate parity in Thailand means we are not allowed to price a room lower here than the booking sites show, and we will not pretend otherwise. The number you see there is the number you pay us. What changes is what comes with it, and who reads your message when you send it.

Guest review score 7.6 out of 10. Good, from 252 verified guests

Location rated 8.7 on Booking.com

A made bed with slippers set out in a room at Secrets Pattaya

Included when you book here

What direct adds

None of this is worth much on paper and all of it matters on the day you arrive. Mention that you booked through this page at the desk and the staff will sort it out.

Seating beside the bar on the ground floor at Secrets Pattaya
  • Free late checkout

    Subject to availability on the day, arranged at the desk.

  • Welcome drink at the bar

    One drink on the house when you arrive.

  • Room upgrade when we have one

    If a bigger room is free on arrival, it is yours.

  • Talk to the property directly

    No call centre between you and the people who run the place.

Side by side

Direct against a booking site

We list on the booking sites and we are glad when guests find us there. If you already have a favourite, use it. This is only what differs.

Booking direct with Secrets Pattaya compared with booking through a booking site
What differsDirectBooking site
Nightly rateThe sameThe same
Welcome drink at the barIncludedNo
Late checkout when a room is freeIncludedNo
Upgrade when a bigger room is freeIncludedNo
Who answers your messageThe propertyA call centre
Commission out of the room rateNoneEvery night

The rate row is not a typo. It is the same price on both channels because it has to be. The difference is that a booking site takes a commission out of it, and booking direct leaves that money in the building the staff are running.

Request your stay

Send us your dates and we will come back to you personally, usually within a few hours. You are messaging the property directly, not a call centre.

This is a booking request, not an instant confirmation. We will reply to confirm availability and hold the room for you.

No surprises

Before you send it

Everything the desk would tell you on arrival, written down first. If something here does not work for your trip, say so in the request and we will tell you straight whether we can help.

Not available here

  • Swimming pool
  • Elevator
  • Cots or extra beds
  • Pets

The building has stairs and no lift. Worth knowing if you are carrying heavy luggage or booking a high floor.

Check-in
14:00 to 23:00
Check-out
Until 12:00
Photo ID
Required at check-in
Pets
Not allowed
Cots and extra beds
Not available
Children
Children of any age are welcome. Children aged 8 and over are charged as adults.
Tax
Rates exclude 7% VAT.

Rather ask a person

Reach the property on any of these and the same people who run the desk will answer.

Phone
Awaiting confirmation
WhatsApp
Awaiting confirmation
LINE
Awaiting confirmation
Email
Awaiting confirmation